
Frequently Asked Questions
Q: What is your Rabbinical Supervision
A: We are under the strict Orthodox Glatt Kosher supervision of The Vaad Harabonim of Queens, with a Mashgiach Temidi. Shomer Shabbos owned.
Q: Which food items are pareve?
A: All food products are produced in our fleshing kitchen using fleshing equipment. Only item listed as pareve should be considered pareve.
Q: How long does it take for delivery?
A: Please see our Delivery Information page.
Q: When do you charge my credit card?
A: Your credit card is charged upon check out.
Q: Is your web site secure?
A: In order to protect your personal information we use a secure connection (SSL) throughout the ordering process. Any communication with our servers is encrypted to ensure maximum protection of your information.
Q: How do you handle changes or cancellations once the order is placed?
A: We cannot guarantee any changes or cancellations once an order is submitted. If you want to change or cancel an order, we encourage you to send us a prompt email with your request.
Q: Return Policy?
A: If you are not satisfied with the quality of our food products,you may return within 3 days of reciept of your order.
Q: Is there a minimum order?
A: Yes, your total order exclusive of tax, handling charges and/or Fed Ex charges must be a minimum of $75.00.
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